As with most wood products, these pens are susceptible to weather conditions, so limiting exposure to temperature extremes (hot and cold) will ensure a long life for your pen. Do not leave in the car!

Carrying your wood pen in a purse or pants pocket will subject it to scratches and damage from keys, coins, cell phones and other items that will ruin the finish.

Do NOT use chemical fluids or abrasive substances to clean your pen. Care for your pen as you would any wood product, using a light wax or coat of furniture finish and buffing to restore the finish.

Over time, the natural oils in your hand will wear away the outer wax finish, but each pen was hand finished using a process that should provide protection for the wood.

Dropping a pen is always a problem!

Acrylic and antler pens are a little more tolerant of temperature extremes, but since they tend to be more brittle than wood, dropping these pens tends to cause more damage.

The use of plastic polishing will restore the original luster and a rubbing compound may be used to buff out light scratches.

Most office supply stores (Office Depot, Sams, Walmart, etc.) carry Cross and Parker refills.

To refill the ink:

Cigar pens - unscrew the tip to remove the ink cartridge.

Slimline and Sierra pens - pull apart the pen at the center band. Unscrew the ink cartridge to remove.